Rich Donovan – Unleash Different


If you discovered a new market comprising 53 percent of the worlds population, would you act to invest in it?

There are 1.3 billion people around the world who identify as having a disability. When you include friends and family, the disability market touches 53 percent of all consumers. It is the world’s largest emerging market.

Unleash Different reveals how companies like Google, PepsiCo, and Nordstrom are attracting people with disabilities as customers and as employees. Replacing “nice to do” with “return on investment” allows market forces to take over and the world’s leading brands to do what they do best: serve a market segment – in this case, the disability market.

Business managers will come to understand:

How taking a charity-oriented approach to people with disabilities has failed

What action is required to capitalize on the worlds biggest emerging market

How their organizations can grow revenue and cut costs by attracting people with disabilities as customers and talent

Rich gives the listener a peek into how he rose from a Canadian school for “crippled children” to manage $6 billion for one of Wall Streets leading firms. He makes it easy to relate to the business goal of serving disability – because he has actually done it.

Author: Rich Donovan
Narrator: Braden Wright
Duration: 8 hours 37 minutes
Released: 18 Apr 2009
Publisher: ECW Press
Language: English

User Review:

broth distant

As a financial reporter turned Special educator and parent to a ASD kid,I found this book inspiring. There’s so much to be done in including PWD in the society,be it in education or the workforce. changing Disability to ability and view PWD as an untapped workforce and customer is the only way to go forward for proper inclusion.but the market has to price it right.. and Rich Donovan has started the ball rolling.thank you Rich