Ron Kaufman – UP! Your Service Great Ideas

Here are tools, tips, and proven techniques to lift your service higher. Lift your service up, increase service value, and add more to your customers and your bottom line (Chapter two unlocks the value). Explore spectacular service and discover what’s beyond the extra mile (Chapter four reveals the secrets). Build your service culture and attract great customers and staff (Study chapter six to keep them). Find loyalty, passion, and profits (Every chapter has the clues).
Author: Ron Kaufman
Narrator: Adam Danoff
Duration: 5 hours 24 minutes
Released: 15 Apr 2011
Publisher: Ronald Andrew Kaufman
Language: English

User Review:

eyelash mathematical

Well I must say that this is the 3 time reading and listening to this book. I have shared it with friends and family,because it so awesome. Great job bringing a new way of looking at my customers.